Frequently Asked Questions
About SMACO Air Tank
The maximum recommended depth is 10 meters (33 feet). For safety, we recommend snorkelers stay within 0-5 meters to ensure an easy ascent at any time.
A 0.5L tank lasts 5-10 minutes, and a 1L tank lasts 15-20 minutes. The exact duration depends on your breathing rate and depth. It lasts longer in shallow water (1-3m).
No license is required for purchase. However, for your safety, we recommend reading the manual carefully and practicing in shallow water before use. Always follow basic diving safety rules.
No, the SMACO Mini Scuba Tank is not recommended or designed for freediving. It is specifically made for surface-supplied shallow water exploration and should not be used for breath-hold diving activities. Free diving requires different technical skills, security measures, and equipment.
No, for safety reasons, our tanks are shipped empty. You will need a refill adapter, our hand pump, or compressor to fill it. Our hand pump allows you to fill your tank on the go, while our compressor is the most efficient way to refill the tank effortlessly.
Yes, you can. To comply with TSA/IATA rules, you must empty the air completely and unscrew the regulator valve from the tank body so security can inspect the interior.
There are 3 ways: 1. High-pressure hand pump (20-30 min), 2. Refill adapter from a large tank (30 sec), or 3. 12V/220V electric compressor (a few minutes).
No, a bike pump can only reach pressures of up to 15 to 20 bar, whereas our special manual pump can reach over 200 bar of pressure. The patented design of our manual pump also makes it easy to recharge the bottle without physical difficulty. You can also make multiple refills, respecting the cooling time of every 3 minutes.
Always rinse the entire kit with fresh water after use in the ocean to prevent salt corrosion. Store it in a cool, dry place away from direct sunlight.
Regular maintenance is essential for maintaining the performance and longevity of your SMACO Mini Scuba Tank. We recommend following the maintenance schedule provided in the user manual to ensure it remains in optimal condition. Additionally, it is advisable to have the tank inspected and serviced by a qualified professional every two years. By prioritizing maintenance, you can enjoy continued performance and reliability from your SMACO Mini Scuba Tank.
Yes, all SMACO products are CE certified. They are made of aviation-grade 6061 aluminum and tested to withstand up to 3000 PSI / 200 Bar of pressure, meeting strict EU safety standards.
About Shipping And Return
If you need to change your shipping address after placing an order, please contact our customer service team as soon as possible. While we will do our best to accommodate your request before the order is shipped, we cannot guarantee that changes can be made.
Packages are sent from our SMACODIVE.DE EURO warehouse in Czech using UPS as the carrier. Shipping time typically ranges from 6-12 business days from the time the order is placed. In the event of warehouse shortages, some products may be shipped from China, also via UPS. If you require assistance with your package delivery, please don’t hesitate to reach out to our customer service.
No, we do not accept returns for items that have been used or washed. However, if you encounter any quality issues with the product during the warranty period, you can always contact us for a replacement or repair.
To initiate a return or exchange, please contact our customer service team via [email protected]. We will provide you with detailed instructions on how to return the item and process your request as promptly as possible.
If you accidentally ordered the wrong item or size, please notify our customer service team immediately. While we will make every effort to modify your order before it is shipped, we cannot guarantee changes once the order has been processed.
In the case of product quality-related returns, we will cover the return shipping costs. If returns are due to customer reasons, the customer will be responsible for the return shipping costs.
