FAQ

Frequently Asked Questions

About SMACO Air Tank

The SMACO diving tank was initially designed as a safety rescue tank for emergency situations. However, it can also be used for scuba diving and free diving. The tank is beginner-friendly and easy to use, making it perfect for snorkeling up to a maximum depth of 10 meters. It should not be used beyond 10 meters by non-experienced scuba divers.

No, the SMACO Mini Scuba Tank is not recommended or designed for freediving. It is specifically made for surface-supplied shallow water exploration and should not be used for breath-hold diving activities. Free diving requires different technical skills, security measures, and equipment.

No, for safety reasons, our tanks are shipped empty. You will need a refill adapter, our hand pump, or compressor to fill it. Our hand pump allows you to fill your tank on the go, while our compressor is the most efficient way to refill the tank effortlessly.

Yes, you can bring your refillable tank anywhere! However, make sure to show that the first-stage regulator is unscrewed from the tank. Airlines are concerned with pressurized tanks.

No, a bike pump can only reach pressures of up to 15 to 20 bar, whereas our special manual pump can reach over 200 bar of pressure. The patented design of our manual pump also makes it easy to recharge the bottle without physical difficulty. You can also make multiple refills, respecting the cooling time of every 3 minutes.

 
 
 
 
 

Daily Maintenance:

  • Rinse the entire tank with clean water after each use, taking care not to clean the interior to prevent water from entering and causing internal corrosion.
  • Avoid exposing the tank to high temperatures, direct sunlight, or heat sources.
  • Regularly inspect the exterior of the tank and the valve for any signs of damage or leakage. If any issues are found, contact the dealer or a qualified professional for inspection and repair.
  • Store the tank in a vertical position in a dry and well-ventilated area, away from corrosive substances and high-temperature environments.

Usage Maintenance:

  • Before using the tank, ensure that the valve is fully closed and check that the connectors and accessories are properly installed to avoid loosening or air leakage during use.
  • Use an appropriate air source, such as a diving cylinder or suitable electric pump, for filling the tank. Follow the inflation equipment’s operating guidelines during the filling process.
  • Do not exceed the tank’s maximum working pressure (200Bar/3000Psi). Refer to the user manual for the specified working pressure range and avoid overinflating the tank.
  • Before diving, check the tank’s pressure to ensure it meets safety requirements. Verify that the pressure gauge readings are normal and refill if necessary.
  • During use, maintain normal breathing and avoid excessive forceful breathing or breath-holding. Follow diving safety regulations and techniques, and do not exceed safe dive times or depths.
  • After each use, clean and store the tank according to the recommendations in the user manual. Take proper measures to protect and maintain the tank during storage.

Following these maintenance procedures will help preserve the performance and safety of your SMACO Mini Scuba Tank. For more detailed instructions or if you have any further questions, please consult the user manual or contact SMACO’s customer support team.

Regular maintenance is essential for maintaining the performance and longevity of your SMACO Mini Scuba Tank. We recommend following the maintenance schedule provided in the user manual to ensure it remains in optimal condition. Additionally, it is advisable to have the tank inspected and serviced by a qualified professional every two years. By prioritizing maintenance, you can enjoy continued performance and reliability from your SMACO Mini Scuba Tank.

About Shipping And Return

If you need to change your shipping address after placing an order, please contact our customer service team as soon as possible. While we will do our best to accommodate your request before the order is shipped, we cannot guarantee that changes can be made.

Packages are sent from our SMACODIVE.DE EURO warehouse in Czech using UPS as the carrier. Shipping time typically ranges from 6-12 business days from the time the order is placed. In the event of warehouse shortages, some products may be shipped from China, also via UPS. If you require assistance with your package delivery, please don’t hesitate to reach out to our customer service.

No, we do not accept returns for items that have been used or washed. However, if you encounter any quality issues with the product during the warranty period, you can always contact us for a replacement or repair.

To initiate a return or exchange, please contact our customer service team via [email protected]. We will provide you with detailed instructions on how to return the item and process your request as promptly as possible.

If you accidentally ordered the wrong item or size, please notify our customer service team immediately. While we will make every effort to modify your order before it is shipped, we cannot guarantee changes once the order has been processed.

In the case of product quality-related returns, we will cover the return shipping costs. If returns are due to customer reasons, the customer will be responsible for the return shipping costs.

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